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Terms of Service

Last updated: March 2026

1. Service Description

SafeWorkspace is a private artificial intelligence platform that enables professionals to query, analyze, and leverage their documents with full confidentiality. The service includes secure document storage, AI-powered analysis, and access via a web interface and messaging applications (WhatsApp, Telegram).

2. Account Creation

To use SafeWorkspace, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account. You must notify us immediately of any unauthorized use.

You must be at least 18 years old or have the authorization of a legal guardian to use the service.

3. Subscription and Billing

SafeWorkspace offers several subscription plans (Starter, Pro, Business) with monthly or annual billing. Prices are displayed in euros and include all applicable taxes.

  • Payments are processed securely by Stripe. SafeWorkspace does not store any credit card data.
  • Subscriptions are automatically renewed at the end of each billing period.
  • You may change your plan or cancel your subscription at any time from your dashboard. Cancellation takes effect at the end of the current billing period.
  • Refunds are not provided for partial usage periods, unless required by applicable law.

4. Usage Limits

Each plan has specific limits regarding the number of documents, monthly queries, and users. These limits are detailed on our pricing page. If limits are exceeded, the service may be restricted until the next billing period or until you upgrade your plan.

5. Intellectual Property

You retain all intellectual property rights to the documents you upload to SafeWorkspace. By uploading content, you grant us a limited, non-exclusive license to process your documents solely for the purpose of providing the service.

SafeWorkspace, its interface, source code, algorithms, and branding are the exclusive property of SafeWorkspace SAS. Any unauthorized reproduction, modification, or distribution is prohibited.

6. Acceptable Use

You agree not to:

  • Use the service for illegal or unauthorized purposes.
  • Upload unlawful, defamatory, or rights-infringing content.
  • Attempt to circumvent security measures or service limits.
  • Reverse engineer the service.
  • Use the service for spam, phishing, or any malicious activity.
  • Share your login credentials with third parties.

7. Limitation of Liability

SafeWorkspace provides the service "as is" and does not guarantee that the service will be uninterrupted, error-free, or suitable for any specific purpose. Responses generated by artificial intelligence are provided for informational purposes only and do not constitute legal, medical, or professional advice.

To the maximum extent permitted by law, SafeWorkspace's liability is limited to the total amount paid by the user during the preceding 12 months.

8. Termination

You may terminate your account at any time from your dashboard. SafeWorkspace reserves the right to suspend or terminate your account in the event of a violation of these terms, with reasonable notice except in cases of emergency.

Upon termination, your documents will remain accessible in read-only mode for 30 days to allow you to export them, after which they will be permanently deleted.

9. Governing Law and Jurisdiction

These terms are governed by French law. Any dispute relating to the interpretation or performance of these terms shall be submitted to the competent courts of Paris, France.

10. Modifications

SafeWorkspace reserves the right to modify these terms. Users will be notified by email at least 30 days before any changes take effect. Continued use of the service after that date constitutes acceptance of the updated terms.

11. Contact

For any questions regarding these terms, contact us at legal@safeworkspace.ai.